Terms and conditions

Please ensure that you read carefully and understand these Terms & Conditions prior to booking.

Prices

Prices are quoted per person based on double occupancy (two people sharing a room), in USA dollars (US$), unless otherwise indicated, and are based on rates (reflecting foreign exchange rates) known at the time of publication. Prices are subject to increase without notice until a booking has been confirmed.
All information and prices shown are valid and correct at the time they were published but are subject to change without notice. In the event the accommodation booked or requested for is not available, every effort will be made for an alternative in another accommodation of similar standard.

Reservations

Reservations shall be accompanied by a 40 % deposit before they can be considered confirmed. Your booking is not confirmed and payment is not deemed made until the deposit is received by Saat Tours and you receive a confirmation invoice. Your reservation will be automatically canceled if deposit is not received by Saat Tours. Payment of the deposit indicates you have read and accepted these Terms and Conditions.
Final payment shall be made 30 days prior to departure date.
If final payment is not received within the required period, Saat Tours reserves the right to cancel any such reservations without prior notice and levy applicable cancellation fees.
Reservations made less than 30 days prior departure date must be accompanied by payment in full.

Mode of payment

Payment shall be made by credit card, which is subject to an additional service fee of US$ 30 per transaction on top of total payment.
- Deposit of 40% is required upon booking confirmation
- Full payment is required at least 30 days prior to departure. For bookings made within 30 days of departure, full payment is due.
Failure to comply with this may result in cancellation of your booking and in such event, the cancellation fees apply.

Cancellation policy & refund

Cancellation of booking must be notified in writing. All cancellation must be confirmed by Saat Tours in writing to be effective. Refund rates are based on the date we receive your written cancellation notice.

Should the cancellation be made less than 45 days, the following condition shall apply :

- Between 44 – 31 days prior to departure date: 20 % of the total tour price
- Between 30-21 days prior to departure date: 30 % of the total tour price
- Between 20 -7 days prior to departure date: 50 % of the total tour price
- Less than 7 days prior to departure date: 100 % of the total tour price

Amendment

An amendment/alteration fee per person per amendment will be applicable for amendment made to any confirmed booking. Additional costs and administrative expenses incurred in arranging the alteration will also be applicable.

Insurance

Travel insurance is not included in any of our prices. Purchase of travel insurance is strongly recommended with respect to such areas as trip cancellation, personal baggage, personal accident, injury & illness.

Tour Changes

Saat Tours reserves the right to make adjustments to the itinerary wherever necessary due to conditions beyond our control. In such cases we will do everything possible to ensure the locations visited, the excursions taken and the hotels offered are similar to the ones originally planned. Any change to itineraries will not result in eligibility for a refund.

Liability

Saat Tours acts in good faith and shall not be liable for any loss, damage, accidents, sickness or schedule changes caused by weather or road conditions, or any force majeure events or other events which are beyond our control, including but not limited to war, civil disobedience, terrorism, insurrection, accident, explosion, sickness, fire, floods, severe weather, acts of God, acts of Government, alteration or cancellation of scheduled air services, accidents to or failure of machinery or equipment or industrial action.

Saat Tours acts as a local intermediary and therefore shall not be liable and does not assume responsibility for any claims, damages, expenses or other financial loss whether to person or property arising out of any injury, accident, death, cancellation, delay, alteration, or inconvenience resulting from any act of omission, commission or inadvertence of any hotel, carrier, restaurant or other company or person rendering any of the services included in the tour.

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